Drove 40 passengers to Penzance, staying at this hotel, and from start to finish, was a fantastic experience, the staff were so friendly and if there was any problems the team were always ready to assist with a smile.
The food was perfect with a great variety of choice on the menu, and we had such a fantastic view of the sea from the restaurant, you could ask for better scenery.
The rooms were of a great size, wkth en suite and coffee facilities, and the beds were really comfortable. I'd highly recommend this hotel!
I was recently booked to play piano on Christmas Eve 2017 and for NYE last night.
On both occasions, the room and bathroom have been extremely comfortable and spotlessly clean. I’ve felt sorry that I could not have stayed longer. From arrival, the hotel staff are incredibly friendly and nothing is too much trouble.
The hotel manager, Lucinda, is truly one of the nicest people. The bar, restaurant and concierge staff make you feel very welcomed and will help you in any way they can.
I hope to visit the hotel again soon and I shall look forward to it.
Thank you all at The Queens Hotel!
We stayed here last year and had a great experience, so thought we would book a couple of nights while on the way to another destination two weeks ago.
When we've had a great experience somewhere and go back it's never the same, or as good as the first time... but the Queen's delivered! Lovely people, great hotel in a beautiful part of the UK. Perfectly clean, spacious room with comfortable beds. The breakfast is spot on and the views are amazing.
With there being so many hotels in the area and all really competitively priced the point of difference for us is not only the general standards of cleanliness,food, decor but also (and more importantly) customer service, and the customer service here is second to none. Nothing is too much trouble and everyone is so welcoming.
Can't wait to go back!
I've stayed here before and it was good. I came back and it was so much better. The rooms are nice. The views amazing (from the front) but the staff really made the stay. The guys on the bar were great. They make you feel comfortable and relaxed which makes all the difference. The other staff I met we're equally as accommodating.
If you're going to stay in Penzance I highly recommended The Queens Hotel. Thanks guys for a great weekend.
My single room overlooked the seafront and was so exquisitely comfortable. I loved everything about this old fashioned hotel. The view was amazing, quite unusual for a single room, which are normally placed at the rear of buildings overlooking kitchens etc. I was very impressed with this lovely hotel.
We stayed two nights over the August bank holiday weekend, specifically to take part in the Pirates of Penzance festival. Our room was spacious, immaculately clean and had fantastic sea views.
Gemma on reception was incredibly helpful all the way throughout our stay, the staff waiting on in the restaurant at breakfast and our evening meal were all attentive and incredibly hardworking and Danny in the bar was fabulous and kept us entertained for the many hours we spent in there (we are pirates after all). The hotel is a little dated but it has character and the combination of that along with the fantastic staff working there means we will definitely be making a return visit